81. Online customer care: strategies for call center excellence
پدیدآورنده : Cusack, Michael
کتابخانه: Central Library of Sharif University of Technology (Tehran)
موضوع : Management ، Customer services,، Teleshopping,، Customer relations,، Internet marketing,، Internet advertising,، Business enterprises-- Computer networks,، Consumer satisfaction
رده :
HF
5415
.
5
.
C83
1998
82. Organizational behavior
پدیدآورنده : Jason A. Colquitt, Jeffery A. Lepine, Michael J. Wesson
کتابخانه: Library of Faculty of Management of Tehran University (Tehran)
موضوع : Organizational Behavior,personnel Management,Strategic planning,Consumer Satisfaction,Job Satisfaction
83. Organizational behavior: improving performance and commitment in the workplace
پدیدآورنده : Colquitt, Jason.
کتابخانه: Central Library and Information Center of Ferdowsi University of Mashhad (Khorasan Razavi)
موضوع : ، Organizational behavior,، Personal management,، Strategic planning,، Consumer satisfaction,، Job satisfaction
رده :
HD
58
.
7
.
C6255
2009
84. Organizational behavior :improving performance and commitment in the workplace
پدیدآورنده : Colquitt, Jason., Jason A. Colquitt, Jeffery A. LePine, Michael J. Wesson
موضوع : ، Organizational behavior,، Personnel management,، Strategic planning,، Consumer satisfaction,، Job satisfaction
۲ نسخه از این کتاب در ۲ کتابخانه موجود است.
85. Process mastering: how to establish and document the best known way to do a job
پدیدآورنده : Wilson, Ray W.
کتابخانه: Central Library of Sharif University of Technology (Tehran)
موضوع : ، Total quality management,، Customer services,، Consumer satisfaction,، Competition
رده :
HD
62
.
15
.
W554
1998
86. Professionelles Sales & Service Management
پدیدآورنده : Frank Keuper ; Bernhard Hogenschurz (Hrsg.)
کتابخانه: Center and Library of Islamic Studies in European Languages (Qom)
موضوع : Consumer satisfaction.,Customer services-- Data processing.,Customer services.,Market segmentation.,Consumer satisfaction.,Customer services-- Data processing.,Customer services.,Kundenmanagement,Market segmentation.,Servicepolitik
87. Public transport and its users :the passenger's perspective in planning and customer care
پدیدآورنده : edited by Martin Schiefelbusch and Hans-Liudger Dienel
کتابخانه: (Semnan)
موضوع : Case studies ، Transportation - Europe - Environmental aspects,Case studies ، Consumer satisfaction - Europe
رده :
HE
147
.
65
.
S34
2009
88. Quality facility management: a marketing and customer service approach
پدیدآورنده : Friday, Stormy
کتابخانه: Central Library of Sharif University of Technology (Tehran)
موضوع : ، Facility management,، Total quality management,، Consumer satisfaction
رده :
HD
1394
.
F75
1995
89. Researching customer satisfaction & loyalty :
پدیدآورنده : Paul Szwarc.
کتابخانه: Center and Library of Islamic Studies in European Languages (Qom)
موضوع : Consumer satisfaction.,Customer loyalty.,BUSINESS & ECONOMICS-- Customer Relations.,Consumer satisfaction.,Customer loyalty.
رده :
HF5415
.
335
.
S98
2005
90. Satisfaction :
پدیدآورنده : Richard L. Oliver
کتابخانه: Center and Library of Islamic Studies in European Languages (Qom)
موضوع : Consumer satisfaction,Consumer satisfaction-- Evaluation
رده :
HF5415
.
335
.
O55
2010
91. Satisfaction: a behavioral perspective on the consumer
پدیدآورنده : Oliver, Richard L.
کتابخانه: Central Library of APLL (Tehran)
موضوع : ، Consumer satisfaction,، Consumer satisfaction - Evaluation
رده :
HF
5415
.
335
.
O4
S2
2010
92. Secret service :
پدیدآورنده : John R. DiJulius III ; foreword by Bill Capodagli and Lynn Jackson.
کتابخانه: Center and Library of Islamic Studies in European Languages (Qom)
موضوع : Consumer satisfaction.,Customer loyalty.,Customer services.,BUSINESS & ECONOMICS-- Customer Relations.,Consumer satisfaction.,Customer loyalty.,Customer services.
رده :
HF5415
.
5
93. Service Magic
پدیدآورنده : \ Ron Zemke and Chip Bell
کتابخانه: Library of Foreign Languages and Islamic Sources (Qom)
موضوع : Customer services--United States,Consumer satisfaction--United States,Customer loyalty--United States,خدمات مشتری -- ایالات متحده ,مصرف‌کنندگان -- رضایت -- ایالات متحده,مشتریان دائمی -- ایالات متحده
رده :
E-Book
,
94. Service-ability
پدیدآورنده : Kevin Robson.
کتابخانه: Center and Library of Islamic Studies in European Languages (Qom)
موضوع : Consumer satisfaction.,Customer services.
95. Service magic :
پدیدآورنده : Ron Zemke and Chip Bell
کتابخانه: Center and Library of Islamic Studies in European Languages (Qom)
موضوع : Consumer satisfaction-- United States,Customer loyalty-- United States,Customer services-- United States,Service industries-- Customer services-- United States
رده :
HF5415
.
5
.
Z465
2003
96. Service magic :
پدیدآورنده :
کتابخانه: Central Library and Documents Center of Mazandaran University (Mazandaran)
موضوع : Customer services ; United States ; Consumer satisfaction ; United States ; Customer loyalty ; United States ; Service industries ; Customer services ; United States ;
97. Service quality: research perspectives
پدیدآورنده : / Benjamin Schneider, Susan S. White
کتابخانه: Central Library and Archive Center of shahid Beheshti University (Tehran)
موضوع : Customer services,Customer services,Consumer satisfaction,-- Quality control,-- Management
رده :
658
.
812
S358S
2004
98. Simple ways to make your customers happy
پدیدآورنده : Batra, Promod
کتابخانه: Central Library and Documents Center of Industrial University of Khaje Nasiredin Toosi (Tehran)
موضوع : ، Consumer satisfaction,، Customer services,، Customer relations
رده :
HF
5415
.
335
.
B37
99. Six Sigma in HR transformation
پدیدآورنده : Mircea Albeany and Ian Hunter with Jo Radford
کتابخانه: Library of Faculty of Management of Tehran University (Tehran)
موضوع : Service industries, Quality control,Consumer satisfaction, Statistical methods,Six sigma (Quality control standard)
100. Six Sigma in HR transformation: achieving excellence in service delivery
پدیدآورنده : Albeanu, Mircea.
کتابخانه: Central Library and Information Center of Ferdowsi University of Mashhad (Khorasan Razavi)
موضوع : Quality control ، Service industries,Statistical methods ، Consumer satisfaction,، Six sigma )Quality control standard(
رده :
HD
9980
.
5
.
A42
2010
